Frequently asked questions

Do you guarantee leopard or elephant sightings?

No ethical operator can. We guarantee professional guiding, park-rule compliance, and honest communication — wildlife is wild.

How do payments work?

We confirm your itinerary first. Deposits hold dates; balances follow an agreed timeline — see payments & deposits.

Can I pay by card on the website?

Not in v1 — we use bank transfer / Wise style flows so you always see human confirmation before money moves.

Why WhatsApp?

Most travellers already use it; it is fast for time zones and last-minute traffic or weather pivots.

What if weather disrupts a safari?

We follow park authority decisions. If a session cannot run safely, we rebook or adjust fairly — details are spelled out in your written quote.